Technical requirements

To use our services an ordinary PC, Mac (for conversations only), tablet or multimedia smartphone is sufficient.

You also need a webcam, a headset or microphone and headphones.

The internet connection is recommended to be a cable/wire connection of at least ADSL quality or wifi of ADSL quality. 3G network can also be sufficient. 
You can test the speed of your internet connection here.
The recommended minimum internet speed is 1 Mbps up/download.

In the DEMO lesson you can ask for online help, for example via remote access by using TeamViewer. This application allows our technicians to directly adjust the settings of your computer. You can find out more about the secure use of this application here.
TeamViewer files to be optionally installed onto your computer can be downloaded here.